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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Grillo

March 18, 2025

5  out of  5
rating by Amy Grillo
"Kelly and her team are top-notch! Over the last 18 months, I’ve added 3 new drivers and 3 vehicles. Everyone was extremely helpful when answering my questions about types of coverage and providing coverage costs for various vehicles we were considering. They recommended programs to help reduce costs such as Drive, Safe & Save, as well as discounts for students with good grades. I also have a home owners insurance policy that Kelly and her team routinely review to ensure I have the best coverage. Their exemplary knowledge of their products and their customer service have kept me a faithful, happy customer since moving back to the area in 2009."
We responded:
"Thank you thank you so much for your thoughtful review! We are so happy to be helping your family with all of your insurance needs "
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Haraun Ar Rasheed

March 18, 2025

5  out of  5
rating by Haraun Ar Rasheed
"Excellent service"
We responded:
"Thank you so much for your review, we appreciate you!"
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Garret Schmidt

March 14, 2025

5  out of  5
rating by Garret Schmidt
"Kelly does a great job of explaining things. She is willing to go the extra mile. She is very personable. You’re not just a client to her."
We responded:
"Thank you so much for leaving your review! I'm so happy we are able to help with your car and home insurance"
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Rebecca Salamacha

March 14, 2025

5  out of  5
rating by Rebecca Salamacha
"Faith is amazing! Highlight recommend."
We responded:
"Hi Rebecca, thank you for leaving us a review! We are so happy you see the same greatness Faith that we see every day!"
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Kellie Setaro-Gales

March 14, 2025

1  out of  5
rating by Kellie Setaro-Gales
"It was not the office directly but State Farm itself. When you say you are going to provide homeowners insurance to a customer and then two weeks later change your mind after they cancelled their existing service is absolutely awful, you now scramble around to find insurance that isn't an arm and a leg. After this happening to us, we discovered that it has happened to others and if you have existing insurance be aware they are threatening dropping you as well."
We responded:
"Thank you for leaving a review. Your situation was disappointing for us, just as it was for you. We never want to lose business, unfortunately we have no authority over the underwriting decisions of State Farm. Please understand that this review does nothing to escalate your concern to State Farm directly, but only harms the local agency. If you would like to file a complaint directly with State Farm you can call 1-855-661-1349. We wish you all the best"
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Nancy Baker

February 26, 2025

5  out of  5
rating by Nancy Baker
"My agent is Kelly motter great service they have answered my question and concerns they are very helpful would recommend to everyone"
We responded:
"Thank you for your review, Nancy! I'm so glad we've been able to help with your home and auto insurance!"
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Joan

January 25, 2025

5  out of  5
rating by Joan
"Office staff and Kelly explained all policy questions, & if they weren’t sure, they took the time to research all questions and responses were quickly and easily understandable."
We responded:
"Thank you for your kind words. We take pride in making insurance easier to understand so customers can make informed decisions"
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Abbos Xolmatov

January 23, 2025

5  out of  5
rating by Abbos Xolmatov
"I love my insurance company and employees"
We responded:
"Abbos, thank you for your review! I’m glad we’ve been able to help you with your car insurance "
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Gabrielle Bucci

January 22, 2025

5  out of  5
rating by Gabrielle Bucci
"Fantastic agency. Was able to get me a great deal on an auto policy with good coverage for my new car that was only a couple bucks more expensive than what I was paying for my 13 year old car's policy at another company. Very easy to get in touch with through a variety of channels which is important to me as a person with two jobs."
We responded:
"Hi Gabrielle, thank you so much for reviewing our agency! I'm so glad we were able to help you with your auto insurance and that you're happy to take advantage of all of the ways we are available to our customers. "
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Marilyn

January 13, 2025

5  out of  5
rating by Marilyn
"THEY ARE OUTSTANDING! A while back, I needed a "vacant home" insurance policy and my Agent at that time said it would cost $1,200 for only 3 MONTHS. I called Kelly Motter Agency (I Googled and called the closest Agency to the home that needed the insurance) and even though they didn't offer vacant policies, and they could have just said sorry and hung up, THEY WENT OUT OF THEIR WAY to make a phone call and got in touch with an Agent that got me a policy for only $388 for the WHOLE YEAR! - and it all happened in under 2 hours! I couldn't believe how easy they made it for me, and I AM STILL VERY GRATEFUL to this day!"
We responded:
"Wow! What a wonderful review, we appreciate you taking the time to leave us such kind words! We are truly committed to helping people in any way that we can, even if that means referring them to someone more suited to their needs. Keep us in mind for the rest of your policies!"
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April sabatasso

December 10, 2024

5  out of  5
rating by April sabatasso
"I have been working with Samantha and Faith both ladies have been super helpful and understanding with all my issues. Thanks ladies!! I would 100 percent say choose State Farm!"
We responded:
"Hi April, thank you so much for your review! We are happy to have Sam and Faith and even happier to have you as a client! "
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Robert

September 26, 2024

5  out of  5
rating by Robert
"I can't say enough good things about Kelly and her team. They were so polite, knowledgeable and accommodating. I worked with Samantha and she was so sweet and helpful, not to mention they saved me a ton of money with better coverage than I had before. If you haven't already switched you should and you should 100% give Kelly and her team a call."
We responded:
"Thank you for such wonderful words! We are so proud of Sam and the work she does for our customers. Thank you for choosing Kelly Motter State Farm!"
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Joshua Lawhorn

August 29, 2024

5  out of  5
rating by Joshua Lawhorn
"By far one of the best insurance company’s I have worked with. Sam took care of my insurance needs and the office is sure to stay on top of anything else you may need. Great group of ladies !"
We responded:
"Thank you for your review! We are so lucky to have Sam on our team taking care of clients like you!"
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Becki Crousey

August 27, 2024

5  out of  5
rating by Becki Crousey
"Great switch from Nationwide. Kelly and her team make you feel like they are always there for any help. I worked with many of the office staff and they all listened to my situation and suggested the best coverage for me. They were able to reduce my homeowners and auto rates. Highly recommended 😁"
We responded:
"Thank you for your review! I’m so glad we were able to help you! Thank you for choosing our agency!"
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Shannon Burch-Errett

August 2, 2024

5  out of  5
rating by Shannon Burch-Errett
"Kelly and her team are amazing! It’s so nice to have a friend to take care of your insurance needs and that’s what they feel like there. My 16 year old daughter just got her license and Kelly took the time to talk with her and let her know that she is there for her as well. I recommend Kelly to all my friends and family!"
We responded:
"Thank you for your review, I’m so glad we’ve been able to help your family!"
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Anthony Nardelli

July 26, 2024

5  out of  5
rating by Anthony Nardelli
"I will say this about my recent experience at this State Farm Insurance agency w Kelly Motter and her staff.... Kelly is very knowledgeable in this field, she can explain in easy to understand terms, insurance mumbo jumbo , and will answer any questions you have...shes very accessable via phone, texts, emails and face to face ..and she bundled my car policy and my homeowners and has saved me money on both....really cant beat this agency, I'd recommend Kelly and her staff to anyone that has any needs they service"
We responded:
"Thank you for your review! I'm so glad we were able to better protect your home and save you money on both your home and auto policies!"
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Kira Steele

July 19, 2024

5  out of  5
rating by Kira Steele
"Working with Kelly has always been so easy, enjoyable and comprehensive of all my insurance needs. She explains the insurance lingo in layman’s terms to make it easy to digest. She’s happy to answer any questions I send her way and will shoot you straight when it comes to the best way to handle a claim or increase your insurance limits. Stop shopping for agents/plans and just go to Kelly!"
We responded:
"Kira, thank you so much for your kind words! We are always happy to help people understand their coverage in a practical way!"
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Kelly Chobey

July 10, 2024

5  out of  5
rating by Kelly Chobey
"Samantha was extremely helpful with my policy and price options. Everyone at the office was very pleasant and efficient on the phone when I had a question. I highly recommend this business for home and auto insurance."
We responded:
"Thank you for your review! We work hard to be available to answer questions and be there for customers when they need us!"
Profile photo of Steven Boykin

Steven Boykin

July 2, 2024

5  out of  5
rating by Steven Boykin
"Excellent service and explained everything to me perfectly about all the policy’s I needed"
We responded:
"Thank you for your kind words, I'm so glad we got connected!"
Profile photo of Sam Epolite

Sam Epolite

June 6, 2024

5  out of  5
rating by Sam Epolite
"Kelly and Faith were 2 of these best insurance agents and providers I’ve ever had the pleasure of working with. I’m very happy to be their client and would absolutely recommend them to anyone!"
We responded:
"Sam, it was such a pleasure to talk to you about your car, renters and life insurance today. Thank you again for letting us help!"
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David Lobosco

May 10, 2024

5  out of  5
rating by David Lobosco
"It is always a joy working with a great insurange agent like Kelly Motter with State Farm. Kelly and the other people that work there are professional, hard working, and extemely accomodating. It was a pleasure working with them, and I hope I get to work with them in the future."
We responded:
"Thank you for your review, we appreciate it!"
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Jocelyn Brumfield

May 1, 2024

5  out of  5
rating by Jocelyn Brumfield
"Kelly’s Office is super friendly and helpful, definitely appreciating the coverage and care we receive from them."
We responded:
"Thank you for your review of our staff! We appreciate you!"
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Teresa Jamison

April 23, 2024

5  out of  5
rating by Teresa Jamison
"Faith Young was very knowledgeable, friendly and helpful. We didn't feel pressured and felt that she had our best interest in mind. The rates were competitive to other companies but with more coverage. Would highly recommend this agency to anyone."
We responded:
"Thank you so much for your thoughtful review of the insurance process with Faith! We take a lot of pride in helping customers just like you!"
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Brenda Hurlbut

April 3, 2024

5  out of  5
rating by Brenda Hurlbut
"Well since I have been 16, I have been with one insurance company and felt like I was getting the best deal possible until last year. It just seemed like my price kept on going up and up the older I got and I am 65 so ...when Samantha called me, instead of hanging up I gave her a shot. She went step by step and broke down everything and gave me 2 different types of policies to look at. In the long run I ended up saving over $96 a month for switching. Better coverage, more protection, added bonuses, and less money. Samantha went out of her way to ensure I was taken care of. Hats 🎩 🥳 off to you for ensuring that I was completely satisfied with my policies. Keep up the good work you are an asset to your company. Thank you Brenda"
We responded:
"Thank you so much for your review! We love it any time we can not only save a customer money but also give them a great experience! Thank you for being a valued client of our agency!"
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Erin Roehrig

March 15, 2024

5  out of  5
rating by Erin Roehrig
"Faith was amazing, so efficient and kind. Would recommend!"
We responded:
"Thank you for your kind words, Faith is such a valuable part of our team!"