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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert

September 26, 2024

5  out of  5
rating by Robert
"I can't say enough good things about Kelly and her team. They were so polite, knowledgeable and accommodating. I worked with Samantha and she was so sweet and helpful, not to mention they saved me a ton of money with better coverage than I had before. If you haven't already switched you should and you should 100% give Kelly and her team a call."
We responded:
"Thank you for such wonderful words! We are so proud of Sam and the work she does for our customers. Thank you for choosing Kelly Motter State Farm!"
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Joshua Lawhorn

August 29, 2024

5  out of  5
rating by Joshua Lawhorn
"By far one of the best insurance company’s I have worked with. Sam took care of my insurance needs and the office is sure to stay on top of anything else you may need. Great group of ladies !"
We responded:
"Thank you for your review! We are so lucky to have Sam on our team taking care of clients like you!"
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Becki Crousey

August 27, 2024

5  out of  5
rating by Becki Crousey
"Great switch from Nationwide. Kelly and her team make you feel like they are always there for any help. I worked with many of the office staff and they all listened to my situation and suggested the best coverage for me. They were able to reduce my homeowners and auto rates. Highly recommended 😁"
We responded:
"Thank you for your review! I’m so glad we were able to help you! Thank you for choosing our agency!"
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Shannon Burch-Errett

August 2, 2024

5  out of  5
rating by Shannon Burch-Errett
"Kelly and her team are amazing! It’s so nice to have a friend to take care of your insurance needs and that’s what they feel like there. My 16 year old daughter just got her license and Kelly took the time to talk with her and let her know that she is there for her as well. I recommend Kelly to all my friends and family!"
We responded:
"Thank you for your review, I’m so glad we’ve been able to help your family!"
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Anthony Nardelli

July 26, 2024

5  out of  5
rating by Anthony Nardelli
"I will say this about my recent experience at this State Farm Insurance agency w Kelly Motter and her staff.... Kelly is very knowledgeable in this field, she can explain in easy to understand terms, insurance mumbo jumbo , and will answer any questions you have...shes very accessable via phone, texts, emails and face to face ..and she bundled my car policy and my homeowners and has saved me money on both....really cant beat this agency, I'd recommend Kelly and her staff to anyone that has any needs they service"
We responded:
"Thank you for your review! I'm so glad we were able to better protect your home and save you money on both your home and auto policies!"
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Kira Steele

July 19, 2024

5  out of  5
rating by Kira Steele
"Working with Kelly has always been so easy, enjoyable and comprehensive of all my insurance needs. She explains the insurance lingo in layman’s terms to make it easy to digest. She’s happy to answer any questions I send her way and will shoot you straight when it comes to the best way to handle a claim or increase your insurance limits. Stop shopping for agents/plans and just go to Kelly!"
We responded:
"Kira, thank you so much for your kind words! We are always happy to help people understand their coverage in a practical way!"
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Kelly Chobey

July 10, 2024

5  out of  5
rating by Kelly Chobey
"Samantha was extremely helpful with my policy and price options. Everyone at the office was very pleasant and efficient on the phone when I had a question. I highly recommend this business for home and auto insurance."
We responded:
"Thank you for your review! We work hard to be available to answer questions and be there for customers when they need us!"
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Steven Boykin

July 2, 2024

5  out of  5
rating by Steven Boykin
"Excellent service and explained everything to me perfectly about all the policy’s I needed"
We responded:
"Thank you for your kind words, I'm so glad we got connected!"
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Sam Epolite

June 6, 2024

5  out of  5
rating by Sam Epolite
"Kelly and Faith were 2 of these best insurance agents and providers I’ve ever had the pleasure of working with. I’m very happy to be their client and would absolutely recommend them to anyone!"
We responded:
"Sam, it was such a pleasure to talk to you about your car, renters and life insurance today. Thank you again for letting us help!"
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David Lobosco

May 10, 2024

5  out of  5
rating by David Lobosco
"It is always a joy working with a great insurange agent like Kelly Motter with State Farm. Kelly and the other people that work there are professional, hard working, and extemely accomodating. It was a pleasure working with them, and I hope I get to work with them in the future."
We responded:
"Thank you for your review, we appreciate it!"
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Jocelyn Brumfield

May 1, 2024

5  out of  5
rating by Jocelyn Brumfield
"Kelly’s Office is super friendly and helpful, definitely appreciating the coverage and care we receive from them."
We responded:
"Thank you for your review of our staff! We appreciate you!"
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Teresa Jamison

April 23, 2024

5  out of  5
rating by Teresa Jamison
"Faith Young was very knowledgeable, friendly and helpful. We didn't feel pressured and felt that she had our best interest in mind. The rates were competitive to other companies but with more coverage. Would highly recommend this agency to anyone."
We responded:
"Thank you so much for your thoughtful review of the insurance process with Faith! We take a lot of pride in helping customers just like you!"
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Brenda Hurlbut

April 3, 2024

5  out of  5
rating by Brenda Hurlbut
"Well since I have been 16, I have been with one insurance company and felt like I was getting the best deal possible until last year. It just seemed like my price kept on going up and up the older I got and I am 65 so ...when Samantha called me, instead of hanging up I gave her a shot. She went step by step and broke down everything and gave me 2 different types of policies to look at. In the long run I ended up saving over $96 a month for switching. Better coverage, more protection, added bonuses, and less money. Samantha went out of her way to ensure I was taken care of. Hats 🎩 🥳 off to you for ensuring that I was completely satisfied with my policies. Keep up the good work you are an asset to your company. Thank you Brenda"
We responded:
"Thank you so much for your review! We love it any time we can not only save a customer money but also give them a great experience! Thank you for being a valued client of our agency!"
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Erin Roehrig

March 15, 2024

5  out of  5
rating by Erin Roehrig
"Faith was amazing, so efficient and kind. Would recommend!"
We responded:
"Thank you for your kind words, Faith is such a valuable part of our team!"
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Kitty Oden

March 6, 2024

5  out of  5
rating by Kitty Oden
"Hands down the best insurance company I've ever had. The staff at the Kelly Motter agency has been great! Samantha helped me choose the perfect policy for my needs. Any time I've had questions, the staff there has been friendly, knowledgeable and informative. Thank you Sam, Bethany, Faith, Tori and Kelly!"
We responded:
"Thank you for your review, we appreciate you sharing your positive experience with others! "
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Paul Albin

March 6, 2024

5  out of  5
rating by Paul Albin
"I highly recommend Kelly Motter and State Farm!...I had to use State Farm roadside assistance twice in the past year. Both times, customer service was great, their response was prompt, and the service tech. was friendly and helpful...It's reassuring to know that help is there when needed...Thank You, Kelly!"
We responded:
"I'm so glad roadside worked out for you! Thank you for being a valued customer!"
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Irene Oden

March 5, 2024

5  out of  5
rating by Irene Oden
"I was very happy and pleased with my experience at state farm. The staff was very pleasant and helpful in every aspect"
We responded:
"Hi Irene, thank you for your review and for being a valued customer. We appreciate you!"
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lazor illuminator

March 5, 2024

5  out of  5
rating by lazor illuminator
"They are very friendly, helpful and thorough. Samantha helped us go through all of our policies and ensure we had the best coverage at the best price."
We responded:
"Thank you for your review, we are so grateful to have you as a customer!"
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Kimmi Kim

March 5, 2024

5  out of  5
rating by Kimmi Kim
"👍☺️"
We responded:
"It was so nice to meet you today! Thank you for your review!"
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Mike Schmezer

March 1, 2024

5  out of  5
rating by Mike Schmezer
"They are very polite and willimg to help out when they are needed! Very happy I switched to them,I just wish I did it sooner!"
We responded:
"Mike, thank you for your review, we're so happy you switched, too! Better late than never! "
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jason hood

January 19, 2024

5  out of  5
rating by jason hood
"Nice and courteous SK and Raman"
We responded:
"Thank you for your kind words, even though I don’t understand some of them"
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Emery Persinger

January 4, 2024

5  out of  5
rating by Emery Persinger
"Wow! ... Color me impressed Kelly Motter and her staff were outstanding! Eximious service with efficacious policies & pricing that were customized with MY desideratum in mind ! Bravo, keep up the great work. It's no wonder why she has great reviews. Their attentiveness to detail reminded me of the saying "Faithful in a little than faithful in much" 🤔"
We responded:
"Emery, thank you so much for your kind and eloquent review! We are grateful that we can help customers like you each day!"
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Catherine W

December 18, 2023

5  out of  5
rating by Catherine W
"Kelly helped my husband and I choose the best life and disability insurance choices for our situation. She spent a ton of time teaching us about the types of insurance available, how amounts of insurance are chosen in different life situations/goals, and helped find choices that met our budget. She met with us on a very flexible schedule and was happy to meet twice to answer a ton of questions. Absolutely recommend working with this person and her team."
We responded:
"Thank you so much for your kind words and for choosing to do your business with our agency. We are so grateful for you!"
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Lorraine Udanis

October 25, 2023

5  out of  5
rating by Lorraine Udanis
"Appreciate the time spent explaining in details several different policies !"
We responded:
"Thank you for your review, we are so happy we could help you with your insurance policies!"
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Yvonne Beach

October 6, 2023

5  out of  5
rating by Yvonne Beach
"Very professional, and always very responsive."
We responded:
"Thank you for your review and for being a valued client at Kelly Motter State Farm!"